If you find a game bug or have suffered/lost game valuables/advantages due to this game bug, please include the following information in your support ticket:
1. Date and time (GMT+3) of the incident
2. Game location where it happened
3. Nicknames of characters involved in a game situation that resulted in an error.That is, the nicknames of the affected characters, as well as the nicknames of the characters, whose actions caused you to lose game valuables/advantages when it comes to exploiting game bugs by other players.
4. What the error/bug consists in.
5. Reference to a competent source, where it's written hat this situation is a bug and not a part of the authentic game process (optionally, if a precedent exists)
6. What would you like to achieve with this appeal