Knowledgebase
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» Category: EN - Knowledge Base in English  (Go back)

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ACCOUNT SECURITY
Account/registration e-mail access lost
Secret word reset
Account hacked
IP protection [FAQ]
Account security - important information
Account access transfer
Accounts/chars trade
Account registration e-mail hacked
SERVER RULES
RPG-club server rules
RPG-club ingame chat rules
BANS AND PENALTIES
Ban appeal/Ban on a false charge
Paid service "Unban account"
INGAME ISSUES
Clan name change
Sub to Main class change
DONATIONS
Game items for real money
Top up issues
Top Up via WebMoney [FAQ]
TECHNICAL SUPPORT
Connection to game servers [FAQ]
Game errors/bugs
Game lag, freezes
Report rules violation
 

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GENERAL INFORMATION - must-read Article rated 4.1/5.0
1. General Terms and Conditions Customer Support service http://support.rpg-club.com/  it’s a tool of RPG-club “Russia” for providing free customer support on the project...